Product Returns

American Eagle Instruments has made every effort to package your order with extra special attention. If there is a problem with your order, we would like to make sure that you are completely satisfied.

Please call 800-551-5172 to obtain a Return Material Authorization number. Please fill out and include the form below with all returns. Mark the RMA number clearly on the package.

Unused product returned for replacement or credit may not be authorized if the item is more that one year past the original purchase date, the item is not in saleable condition, or the item has been discontinued. American Eagle reserves the right to evaluate on a case-by-case basis. Return shipping charges are the responsibility of the shipper.

For the safety of our employees, and all people handling the parcel during transit, all used instruments must be sterilized and properly packaged for shipment or they will be returned to the shipper.

Product Return Form Download